About us

London's trusted computer repair specialists.

System Scoop is a London-based computer repair service built on one simple idea: honest tech help, at fair prices, delivered fast.

System Scoop was founded by Tahir Karagoz, a certified computer technician driven by a simple mission: to be London's leading local hardware solutions provider by combining absolute operational excellence with genuinely fair pricing. We identify, troubleshoot and resolve computer problems for homes and businesses — from single-device repairs to complete IT infrastructure support.

Our customer-oriented approach focuses on cost savings, immediate availability and low-cost maintenance. Whether it's a slow laptop, a virus you can't shake, a failing hard drive, or a brand-new custom PC build, our technicians handle every job with the same care — and always give you clear, jargon-free advice.

We proudly serve homes and small businesses across London with transparent pricing (typically 10% below market rates), quality parts under warranty, and fast turnaround — usually within 24 to 48 hours. And if we can't fix it, you don't pay. That's our promise.

Our full 2020 Business Plan

Read the vision, services, market analysis and pricing strategy behind System Scoop.

Download PDF

What we stand for

The values behind every repair, every build and every conversation.

Honesty first

Clear diagnostics, upfront quotes and only the work you actually need — never more.

Customer care

We treat every device like it's ours, and every customer like a neighbour.

Fast turnaround

Most repairs completed within 24–48 hours to get you back up and running.

Quality parts

Only trusted components with warranty — never bargain-bin replacements.

Homes & businesses

From single laptops to full office IT support, we scale to fit.

Affordable pricing

Fair prices, no hidden costs, no upsell tricks. Just straightforward help.